Refund policy

Refund Policy

 

At North & Next, we stand behind the quality of our products. If you are not satisfied with your purchase, we offer a 30-day refund policy.

 

30-Day Refund Window

 

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

 

To be eligible for a refund, your item must be in the same condition that you received it. Please contact us within 30 days of delivery to initiate a refund request.

 

Please note: We do not accept returns. Customers are not required to ship products back to be considered for a refund.

 

How to Request a Refund

 

To request a refund, please contact us at north.next.shop@gmail.com with your order number and reason for the refund. We will review your request and respond within 2-3 business days.

 

If your refund is approved, you'll be automatically refunded on your original payment method within 10 business days.

 

Damages and Issues

 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

 

Contact Us

 

For any questions regarding our refund policy, please contact us at north.next.shop@gmail.com